Wybot Warranty in South Africa: 2 Years on Robotic Pool Cleaners
Wybot robotic pool cleaners carry a 2-year warranty in South Africa
Wybot products bought through Supernova Brands come with a 2-year warranty, honoured and assessed in South Africa. The one exception is the Wybot Hyson 100, which carries a 1-year warranty.
A pool robot works hard: hours underwater, chlorinated or salt water, strong sun and regular handling. A long warranty, backed by a local team, is one of the clearest signs of a product built to last and a distributor willing to stand behind it.
Key takeaways
- Wybot robotic pool cleaners from Supernova Brands carry a 2-year warranty.
- The Wybot Hyson 100 carries a 1-year warranty.
- Warranty claims are assessed and repaired in South Africa, with no shipping abroad.
- Cover applies to products bought through Supernova Brands or its authorised resellers.
Warranty at a glance
|
Product |
Warranty period |
|---|---|
|
Wybot robotic pool cleaners* |
2 years |
|
Wybot Hyson 100 |
1 year |
*Applies to products purchased through Supernova Brands or its authorised South African resellers. Terms and conditions apply.
What the warranty means for you
- Two full swimming seasons of cover on most Wybot models.
- Local claims: your claim is handled by a South African team, not an overseas manufacturer.
- Local assessment and repair: if your robot needs attention, it is assessed and repaired in South Africa.
- No international freight: you never need to ship your robot abroad to use your warranty.
Why the warranty is only as good as the support behind it
A warranty on paper is only useful if you can actually claim it. Products bought from overseas sellers may carry a manufacturer warranty, but claiming it can mean shipping the unit abroad at your own cost and waiting weeks.
Because Wybot is fully distributed in South Africa, your warranty is backed by a local company with local stock, local parts and a central service point.
How to make a warranty claim
- Keep your proof of purchase from Supernova Brands or an authorised reseller.
- Contact the Supernova Brands team with your model and a description of the issue.
- Follow the guidance provided. Some issues are solved remotely; others need a hands-on assessment.
- Local assessment. Your unit is checked at the central service point in South Africa.
- Repair or resolution under the warranty terms.
Protect your warranty cover
- Register your product and keep your invoice somewhere safe.
- Follow the cleaning and charging guidance in your manual.
- Use genuine Wybot parts and accessories.
- Contact support before attempting any repairs yourself.
Frequently asked questions
How long is the Wybot warranty in South Africa?
Wybot products bought through Supernova Brands have a 2-year warranty. The Wybot Hyson 100 has a 1-year warranty.
Where do I claim my Wybot warranty?
Warranty claims are handled locally by Supernova Brands at its central service point in South Africa.
Is a Wybot bought overseas covered locally?
Local warranty cover applies to products bought through Supernova Brands or its authorised South African resellers.
Why does the Hyson 100 have a 1-year warranty?
The Hyson 100 carries a different warranty period from the rest of the range. Its 1-year cover is still assessed and serviced locally in South Africa.
Choose a pool robot that's covered
Get up to 2 years of locally backed peace of mind with Wybot. Coming soon: the new Wybot B1 and Wybot S3.